Terms and Conditions
Last Update: 29th March 2021
1. About these Terms and Conditions
2. Placing Your Order
2.1 To place an Order you must be 18 years of age or over.
2.2 You may place an Order by:
2.2.1 selecting the items you require on the Electric Scooters Ltd Website, adding to your basket and then submitting your order by completing the checkout process or
2.2.2 Visiting our showroom
2.3 We will not guarantee that orders placed in any way other that those listed above will be fulfilled.
2.4 When you place your Order, we will issue you with a Web Order Number. We will do this via the Electric Scooters Ltd Website, unless you have placed your Order in our showroom, in which case we will issue your Web Order Number to You. Please note that such a Web Order Number is supplied for reference purposes only and does not constitute our acceptance of your Order.
2.5 By placing an Order, you make an offer to us to purchase the Products you have selected on these terms and conditions. We may or may not accept your offer at our discretion.
2.6 If we accept your Order, we will notify you of our acceptance by issuing an Order Confirmation. We will send your Order Confirmation to you by e-mail provided you have indicated an e-mail address on your Order Form. If we cannot accept your Order we will attempt to contact you by email or telephone.
2.7 Whilst we will make every effort to supply you with the Products listed on the Order Confirmation, there may be occasions where we are unable to supply these Products because, for example:
- Such Products are no longer being manufactured or available
- We are unable to source relevant components
- If there was a pricing error on the Electric Scooters Ltd Store Website.
In such circumstances we will contact you to inform you and may suggest alternative Products that you might wish to purchase. If you do not accept our suggestions, then we will cancel your Order in relation to those Products we cannot supply and repay you any money that you may have paid to us in respect of those Products. Subject to clause 11.4 below, repayment of such monies will be the extent of our liability to you if we are unable to deliver to you the Products you have ordered.
2.8 Information contained in our advertising, brochures, other written materials, on our web sites or given to you by our agents or employees constitutes an invitation to treat. No such information constitutes an offer by us to supply any Products.
We offer a pre-order service on items where we expect a high demand. Our new X-Tron range of electric adult scooters fall into this category. However, before placing a pre-order there are some things you need to know:
- Placing a pre-order reserves the item for you and is legally classed as an offer to purchase.
- As soon as the pre-order item(s) arrive into our warehouse we’ll contact you to confirm, check payments and arrange the delivery, using the address you gave when confirming the pre-order.
- When placing your pre-order a full price of the purchase price will be taken.
- The delivery times for each item will depend on release of each item from the manufacture, allowing for us to take into account any unforeseen delays in shipping, delivery to us or administration. We will keep you informed of any delays.
- With this in mind, whilst we can give an expected delivery date, we’re not able guarantee this. We’ll keep you informed as much as we can along the way.
- We will notify you immediately of course and refund the pre-order payment if stock from our suppliers should become cancelled or limited within production.
3. Supply of Your Products
Subject to these terms and conditions, we will supply to you the Products indicated on your Order Confirmation.
4.1 The price for the Products will be the price indicated on your Invoice.
4.2 VAT is payable by you at the applicable rate as indicated on your Invoice
4.3 Delivery costs, where applicable, are payable by you as indicated on your Invoice.
5. Paying for Your Products
5.1 You may pay for your Products by any of the methods of payment as may be displayed on the payment paragraph of the Electric Scooters Ltd. Website from time to time.
5.2 You must pay in the currency as indicated on your Invoice.
5.3 If you are paying by credit card, then you must supply your credit card details when you place your Order. Your credit card will be charged when we issue your Invoice or on shipment of your Products. We will not supply the Products to you nor perform the Services until your credit card issuer has authorized the use of your card for payment of the Products and/or Services ordered. If we do not receive such authorization, we shall let you know. Your credit card billing address must be in the Republic of Ireland.
5.4 We will send request for payment, your Invoice, and Products to you at the billing address indicated on your Order Confirmation. We may, however, send the documents by e-mail only where you have indicated an e-mail address on your Order Form.
6. Delivery of Your Products
6.1 Orders will not be accepted, and products will not be delivered to any address outside the Republic of Ireland.
6.2 Subject to clause 6.1 we will deliver your Products to the delivery address as shown on your Order Form.
6.3 We will use our reasonable endeavors to supply your Products as soon as possible. Estimated delivery times which are given at the time of placing an Order are estimates only and do not equate to guaranteed delivery times. If you have ordered several Products at one time, we may deliver each such Products on different days.
6.4 Title to and risk of loss in your Products will pass to you on delivery of the Products and the Products shall be delivered accordingly.
6.5 Upon delivery of the Products to our carrier we will send you a confirmation of shipment by e-mail provided you have indicated an e-mail address on the Order Form.
6.6 Certain items may ship by post and cannot be tracked once they have entered the postal system.
Refer to Returns Policy.
Refer to Warranty Policy.
9. Our Liability
9.1 These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Products.
9.2 Save as set out at paragraph 11.3 below, there are no warranties, conditions or other terms that are binding on us regarding the supply of Products except as expressly stated in the Contract.
9.3 Any warranty, condition or other term arising out of or in connection with the supply of Products which might otherwise be implied into or incorporated in the Contract by statute, common law, laws applicable in the country where you purchased the Products or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded to the maximum extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
9.4 Nothing in the Contract shall limit or exclude our liability (i) for death or personal injury caused by our negligence or (ii) for fraud or (iii) any breach of the obligations implied by applicable compulsory national laws as to title or (iv) any liability which cannot be excluded by law.
9.5 Subject to clause 11.4 we will not be liable under the Contract for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.
9.6 Subject to clause 11.4 our maximum aggregate liability under the Contract whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) and/or Services in question.
9.7 This does not affect your statutory rights as a consumer, nor your right to return the Products as per clause 7.
10. Reaching us out
Refer to contact us section.
11. Data Protection
12. Circumstances beyond our reasonable control
We will make every effort to perform our obligations under the Contract. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.
13. Disagreements Governing Law and Jurisdiction.
We will try to solve any disagreements quickly and efficiently; please contact our customer services team and let us know if you have any complaints or comments. If you are not happy with the way we deal with any disagreement and your dispute remains unresolved, you may be eligible to use the European Commission’s Online Dispute Resolution platform.
These terms and conditions are construed in accordance with the laws of Ireland. If you want to take court proceedings you must do so within Ireland, and the laws of Ireland will apply.
14.1 Our failure to enforce any term of the Contract does not constitute a waiver of such term. Such failure shall in no way will affect our right later to enforce the strict terms of the contract.
14.2 The invalidity or unenforceability of any provision of the Contract shall not adversely affect the validity or enforceability of the remaining provisions.
15. Defined Terms
15.1 In these terms and conditions: "Accessory" means any ancillary Product such as a helmet or a strap; "Electric Scooters Ltd Web Site" means our web site for customers in the Republic of Ireland. The web address of which is https://shop.escootersireland.eu/ . "Contract" means these terms and conditions together with your Order Confirmation; "Consumer" means a customer who purchases Products otherwise than in the course of a business; "Invoice" means the invoice issued by us to you for the price of the Products and for Services; "Order" means an order placed by you in accordance with these terms and conditions; "Order Confirmation" means the order confirmation issued by us to you indicating acceptance of your Order; "Order Form" means the electronic order form on the Electric Scooters Ltd Web Site; "Product" means any product listed on the Electric Scooters Ltd Web Site which we agree to supply to you on these terms and conditions and may include Services; "Return Authorisation Documentation" means the documentation issued by us to you for the return of Products; "Territory" means the countries of Ireland "Web Order Number" means the order number issued by us to you; "Working Day" means any day other than a Saturday, a Sunday or a public holiday in the Republic of Ireland. Electric Scooters Ltd is a registered Irish company, Company registration.690628, Country of registration. IE
16. Vouchers and Discount Offers
16.1 Please note only one voucher code can be used per transaction.
16.2 Codes are subject to change